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Holiday Closures

WPS GHA will close for the following holidays:

Holiday Date
Thanksgiving November 26-27, 2020
Christmas December 24-25, 2020
New Year’s Day January 1, 2021
Martin Luther King, Jr. Day January 18, 2021
Presidents’ Day February 15, 2021

Customer Service Training Closures

In order to ensure the quality and consistency of the service we provide, our Customer Service lines will close for training from 7:30 am to 3:30 pm CT (8:30 am to 4:30 pm ET) on the third Friday of the month. Please make note of the next training date and plan ahead for this closure. Customer Service Representatives will not handle General Inquiries, Appeals, Reopenings, Provider Enrollment, and EDI calls during this time. The Interactive Voice Response (IVR) System and the WPS GHA Portal will continue to be available for your use during any closures. 
In order to ensure the quality and consistency of the service we provide, our Customer Service lines will close for training from 7:30 am to 3:30 pm CT (8:30 am to 4:30 pm ET) on the third Friday of the month. Please make note of the next training date and plan ahead for this closure. Customer Service Representatives will not handle General Inquiries, Appeals, Reopenings, Provider Enrollment, and EDI calls during this time. The Interactive Voice Response (IVR) System and the WPS GHA Portal will continue to be available for your use during any closures.  
In order to ensure the quality and consistency of the service we provide, our Customer Service lines will close for training from 7:30 am to 3:30 pm CT (8:30 am to 4:30 pm ET) on the third Friday of the month. Please make note of the next training date and plan ahead for this closure. Customer Service Representatives will not handle General Inquiries, Appeals, Reopenings, Provider Enrollment, and EDI calls during this time. The Interactive Voice Response (IVR) System and the WPS GHA Portal will continue to be available for your use during any closures.  
In order to ensure the quality and consistency of the service we provide, our Customer Service lines will close for training from 7:30 am to 3:30 pm CT (8:30 am to 4:30 pm ET) on the third Friday of the month. Please make note of the next training date and plan ahead for this closure. Customer Service Representatives will not handle General Inquiries, Appeals, Reopenings, Provider Enrollment, and EDI calls during this time. The Interactive Voice Response (IVR) System and the WPS GHA Portal will continue to be available for your use during any closures. 

 

December 18, 2020

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