Portal User Manual – Registering for Initial Access
Portal User Manual – Registering for Initial Access
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If you do not have a WPS Government Health Administrators Portal account, follow the steps below to register for access. An NPI Administrator must approve all users’ access (or the user must self-register as an NPI Administrator, if applicable) before accessing any protected information in the portal.
Step 1: Select the “Login/Register” button located at the top right side of most pages on the WPS Government Health Administrators website, then choose “Create Account” on the left-hand side.
Step 2: Read the details of the Transactional and General Areas of the User Agreement and select “I Accept.” Select the “I have read…” statement to continue the registration process, then select “Next.” Selecting “Cancel” terminates the registration process and reverts to the Home Page.
Step 3: On the “Provider Credentials” page, enter the National Provider Number (NPI), Provider Transaction Access Number (PTAN) and Provider Tax Identification Number (TIN/EIN) for the NPI to which you are requesting access. When done, select “Next.”
NOTE: If you are part of a provider group/clinic, you must use your GROUP NPI and PTAN to register for the portal. You cannot register using an individual provider’s NPI and PTAN.
Step 4: Once you enter your provider credentials, the portal will verify the current number of administrators for that NPI. Depending on the number of administrators the NPI already has, you may have the option to self-register as an administrator.
If the NPI currently has fewer than five administrators, it will give you the option to Register as an NPI Administrator for that NPI. You may accept or reject the role of NPI Administrator. If you accept the role, you must agree to the NPI Administrator Responsibilities.
NOTE: If there are currently no NPI Administrators, and you are not an appropriate person to become the administrator, your account access will not be approved until someone else registers as the NPI Administrator and approves your access.
If the NPI already has five NPI Administrators, you will not have the option to register as an administrator. You can continue to create your account, but a current NPI Administrator must approve your account before you can access information in the portal.
Step 5: On the “About You” page, enter all required data and then select “Next” to continue the registration process. You will create your User Login ID and password after completing this step.
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