Qualtrics Digital Experience Survey
Qualtrics provides digital experience management solutions to many federal agencies, including CMS. We began working with the Qualtrics team in August of 2019 to define what matters to your experience and determine how to measure if we’re meeting it. The results of those discussions are what you are interacting with when you engage with the Qualtrics persistent feedback tab, or the survey popover. Learn more here.
Feedback Regarding WPS GHA’s Performance
Contact the Centers for Medicare & Medicaid Services (CMS) to offer feedback to CMS regarding WPS GHA performance as a Medicare contractor. To contact CMS and let them know about your experience with WPS GHA, please write to:
J5 MAC Providers Contact
Region 7 - Kansas City
J8 MAC Providers Contact
Region 5 - Chicago