Report Security Incidents
Report Security Incidents
Users shall immediately report to WPS GHA any known or suspected:
- Activity that violates the "CMS Information Security Policies, Standards, and Procedures"
- Activity that compromises information security
- Other suspicious activity
Please contact WPS GHA Customer Service with the following information:
- User Information:
- User Login ID
- National Provider Identifier (NPI)
- Provider Transaction Access Number (PTAN)
- Tax Identification Number (TIN)
- Date and time the incident was identified
- Specific details of the security incident
- What steps, if any, have been taken by the WPS GHA Portal User since the incident was identified
To report a security incident, please call the WPS GHA Customer Service department at the following numbers:
MAC J5 Part A, B (IA, KS, MO, NE) and J5 National: (866) 518-3285
MAC J8 Part A, B (IN, MI): (866) 234-7331
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