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Customer Service Training Closures

In order to ensure the quality and consistency of the service we provide, our Customer Service lines will close for training from 7:30 am to 3:30 pm CT (8:30 am to 4:30 pm ET) on the third Friday of the month. Please make note of the next training date and plan ahead for this closure. Customer Service Representatives will not handle General Inquiries, Appeals, Reopenings, Provider Enrollment, and EDI calls during this time. The Interactive Voice Response (IVR) System and the WPS Government Health Administrators Portal will continue to be available for your use during any closures. 
In order to ensure the quality and consistency of the service we provide, our Customer Service lines will close for training from 7:30 am to 3:30 pm CT (8:30 am to 4:30 pm ET) on the third Friday of the month. Please make note of the next training date and plan ahead for this closure. Customer Service Representatives will not handle General Inquiries, Appeals, Reopenings, Provider Enrollment, and EDI calls during this time. The Interactive Voice Response (IVR) System and the WPS Government Health Administrators Portal will continue to be available for your use during any closures.  
In order to ensure the quality and consistency of the service we provide, our Customer Service lines will close for training from 7:30 am to 3:30 pm CT (8:30 am to 4:30 pm ET) on the third Friday of the month. Please make note of the next training date and plan ahead for this closure. Customer Service Representatives will not handle General Inquiries, Appeals, Reopenings, Provider Enrollment, and EDI calls during this time. The Interactive Voice Response (IVR) System and the WPS Government Health Administrators Portal will continue to be available for your use during any closures.  
In order to ensure the quality and consistency of the service we provide, our Customer Service lines will close for training from 7:30 am to 3:30 pm CT (8:30 am to 4:30 pm ET) on the third Friday of the month. Please make note of the next training date and plan ahead for this closure. Customer Service Representatives will not handle General Inquiries, Appeals, Reopenings, Provider Enrollment, and EDI calls during this time. The Interactive Voice Response (IVR) System and the WPS Government Health Administrators Portal will continue to be available for your use during any closures. 

 

September 17, 2021

October 15, 2021

November 19, 2021

December 17, 2021

Holiday Closures

WPS Government Health Administrators will close for the following holidays:

Holiday Date
Veterans Day November 11, 2021
Thanksgiving November 25-26, 2021
Christmas Eve December 24, 2021

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