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WPS GHA will close for the following holidays:

Holiday Date
Good Friday April 10, 2020
Memorial Day May 25, 2020


Customer Service Training Closures

In order to ensure the quality and consistency of the service we provide, our Customer Service lines will close for training from 7:30 am to 3:30 pm CT (8:30 am to 4:30 pm ET) on the third Friday of the month. Please make note of the next training date and plan ahead for this closure. Customer Service Representatives will not handle General Inquiries, Appeals, Reopenings, Provider Enrollment, and EDI calls during this time. The Interactive Voice Response (IVR) system and the WPS GHA Portal will continue to be available for your use during any closures.

February 21, 2020

March 20, 2020

April 17, 2020

May 15, 2020

June 19, 2020

July 17, 2020

August 21, 2020

September 18, 2020

October 16, 2020

November 20, 2020

December 18, 2020

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10:00 AM - 2:00 PM CT
11:00 AM - 3:00 PM ET

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