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Holiday Closures

WPS GHA will close for the following holidays:

Holiday Date
Memorial Day May 31, 2021
Independence Day July 5, 2021
Labor Day September 6, 2021
Veterans Day November 11, 2021
Thanksgiving November 25-26, 2021
Christmas Eve December 24, 2021

Customer Service Training Closures

In order to ensure the quality and consistency of the service we provide, our Customer Service lines will close for training from 7:30 am to 3:30 pm CT (8:30 am to 4:30 pm ET) on the third Friday of the month. Please make note of the next training date and plan ahead for this closure. Customer Service Representatives will not handle General Inquiries, Appeals, Reopenings, Provider Enrollment, and EDI calls during this time. The Interactive Voice Response (IVR) System and the WPS GHA Portal will continue to be available for your use during any closures. 
In order to ensure the quality and consistency of the service we provide, our Customer Service lines will close for training from 7:30 am to 3:30 pm CT (8:30 am to 4:30 pm ET) on the third Friday of the month. Please make note of the next training date and plan ahead for this closure. Customer Service Representatives will not handle General Inquiries, Appeals, Reopenings, Provider Enrollment, and EDI calls during this time. The Interactive Voice Response (IVR) System and the WPS GHA Portal will continue to be available for your use during any closures.  
In order to ensure the quality and consistency of the service we provide, our Customer Service lines will close for training from 7:30 am to 3:30 pm CT (8:30 am to 4:30 pm ET) on the third Friday of the month. Please make note of the next training date and plan ahead for this closure. Customer Service Representatives will not handle General Inquiries, Appeals, Reopenings, Provider Enrollment, and EDI calls during this time. The Interactive Voice Response (IVR) System and the WPS GHA Portal will continue to be available for your use during any closures.  
In order to ensure the quality and consistency of the service we provide, our Customer Service lines will close for training from 7:30 am to 3:30 pm CT (8:30 am to 4:30 pm ET) on the third Friday of the month. Please make note of the next training date and plan ahead for this closure. Customer Service Representatives will not handle General Inquiries, Appeals, Reopenings, Provider Enrollment, and EDI calls during this time. The Interactive Voice Response (IVR) System and the WPS GHA Portal will continue to be available for your use during any closures. 

 

May 21, 2021

June 18, 2021

July 16, 2021

August 20, 2021

September 17, 2021

October 15, 2021

November 19, 2021

December 17, 2021

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11:00 AM - 3:00 PM ET

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