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Customer Service Training Closures

In order to ensure the quality and consistency of the service we provide, our Customer Service lines will close for training from 7:30 AM to 3:30 PM CT (8:30 AM to 4:30 PM ET) on the third Friday of the month. Please make note of the next training date and plan ahead for this closure. Customer Service Representatives will not handle General Inquiries, Appeals, Reopenings, Provider Enrollment, and EDI calls during this time. The Interactive Voice Response (IVR) System and the WPS Government Health Administrators Portal will continue to be available for your use during any closures. 
In order to ensure the quality and consistency of the service we provide, our Customer Service lines will close for training from 7:30 AM to 3:30 PM CT (8:30 AM to 4:30 PM ET) on the third Friday of the month. Please make note of the next training date and plan ahead for this closure. Customer Service Representatives will not handle General Inquiries, Appeals, Reopenings, Provider Enrollment, and EDI calls during this time. The Interactive Voice Response (IVR) System and the WPS Government Health Administrators Portal will continue to be available for your use during any closures.  
In order to ensure the quality and consistency of the service we provide, our Customer Service lines will close for training from 7:30 AM to 3:30 PM CT (8:30 AM to 4:30 PM ET) on the third Friday of the month. Please make note of the next training date and plan ahead for this closure. Customer Service Representatives will not handle General Inquiries, Appeals, Reopenings, Provider Enrollment, and EDI calls during this time. The Interactive Voice Response (IVR) System and the WPS Government Health Administrators Portal will continue to be available for your use during any closures.  
In order to ensure the quality and consistency of the service we provide, our Customer Service lines will close for training from 7:30 AM to 3:30 PM CT (8:30 AM to 4:30 PM ET) on the third Friday of the month. Please make note of the next training date and plan ahead for this closure. Customer Service Representatives will not handle General Inquiries, Appeals, Reopenings, Provider Enrollment, and EDI calls during this time. The Interactive Voice Response (IVR) System and the WPS Government Health Administrators Portal will continue to be available for your use during any closures. 

 

January 21, 2022

February 18, 2022

March 18, 2022

Holiday Closures

WPS Government Health Administrators will close for the following holidays:

Holiday Date
Presidents’ Day     February 21, 2022
Memorial Day May 30, 2022
Independence Day July 4, 2022
Labor Day September 5, 2022
Veterans’ Day November 11, 2022
Thanksgiving November 24-25, 2022
Christmas Holiday December 26, 2022

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