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WPS GHA will be closed for the following holidays:

Holiday Date
Thanksgiving November 22-23, 2018
Christmas December 24-25, 2018
New Year’s Eve/Day December 31, 2018 - January 1, 2019

 

Customer Service Training Closures

In order to ensure the quality and consistency of the service we provide, our Customer Service lines will be closed for training from 8:30 am to 12:30 pm CT on the dates noted below. Customer Service Representatives handling calls for General Inquiries, Appeals, Reopening, Provider Enrollment, and EDI will be unavailable during these closures.

Customer Service Training Closures

In order to ensure the quality and consistency of the service we provide, our Customer Service lines will be closed for training from 9:30 am to 1:30 pm ET on the dates noted below. Customer Service Representatives handling calls for General Inquiries, Appeals, Reopening, Provider Enrollment, and EDI will be unavailable during these closures.

Customer Service Training Closures

In order to ensure the quality and consistency of the service we provide, our Customer Service lines will be closed for training from 8:30 am to 12:30 pm CT on the dates noted below. Customer Service Representatives handling calls for General Inquiries, Appeals, Reopening, Provider Enrollment, and EDI will be unavailable during these closures.

Customer Service Training Closures

In order to ensure the quality and consistency of the service we provide, our Customer Service lines will be closed for training from 9:30 am to 1:30 pm ET on the dates noted below. Customer Service Representatives handling calls for General Inquiries, Appeals, Reopening, Provider Enrollment, and EDI will be unavailable during these closures.

Currently scheduled dates are:

October 12, 2018          October 19, 2018
November 9, 2018        November 16, 2018

Self Service Tool Availability

The Interactive Voice Response (IVR) and the WPS GHA Portal will continue to be available for your use during any closures. To use the IVR, please call (866) 590-6702. 
The Interactive Voice Response (IVR) and the WPS GHA Portal will continue to be available for your use during any closures. To use the IVR, please call (877) 567-7201. 
The Interactive Voice Response (IVR) and the WPS GHA Portal will continue to be available for your use during any closures. To use the IVR, please call (866) 590-6702. 
The Interactive Voice Response (IVR) and the WPS GHA Portal will continue to be available for your use during any closures. To use the IVR, please call (877) 567-7201. 

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Monday-Friday:
10:00 AM - 2:00 PM CT
11:00 AM - 3:00 PM ET

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